Frequently Asked Questions
Everything you need to know about furnishing your home with Curly's.
What are your delivery options and costs?
We offer several delivery tiers, including standard threshold delivery and premium white-glove assembly. Shipping costs are calculated at checkout based on your location and the weight of the items in your cart.
How can I track my furniture order?
Once your order has been processed and dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's portal to monitor your shipment's progress.
What is your return policy for large furniture items?
We offer a 30-day return window for most items. Products must be in their original condition and packaging. Please note that a restocking fee may apply, and original shipping charges are non-refundable.
Do you offer financing or payment plans?
Yes, we partner with several financing providers to offer flexible monthly payment options. You can select your preferred financing method at the final stage of the checkout process.
Is assembly required for the furniture I purchase?
Assembly requirements vary by product. While many items arrive fully assembled, some may require basic setup. Detailed assembly instructions and necessary hardware are included in every box.
Do your products come with a warranty?
All Curly's Furniture products come with a standard one-year manufacturer's warranty against defects in materials and workmanship. Extended protection plans are also available for purchase.